Before placing a tasking or recurring order, you’ll see a “Check Feasibility” button on the Tasking Dashboard. This step ensures that your chosen parameters—such as AOI, capture window, off-nadir angle, and cloud cover—are practical for our satellites to fulfill. It also helps you make any necessary adjustments before you finalize and pay for your order.

Why Feasibility Matters

  • Real-Time Guidance:
    By running a feasibility check, you receive immediate feedback on whether your requested parameters can be met.
  • Save Time & Resources:
    We only accept orders that are likely to succeed, sparing you from paying for an unfulfillable capture.
  • Weather & Conflicts:
    Feasibility also factors in potential scheduling conflicts, weather constraints, and geometric considerations.

Possible Outcomes

When you click “Check Feasibility”, you’ll see one of three messages:

  1. Order is feasible with selected parameters
    • Meaning:
      Your requested capture window, AOI, and other settings are all valid. Our satellite can likely capture your imagery as specified.
    • Action:
      Proceed to add the order to your cart or finalize it.
  1. Order is not feasible with selected parameters
    • Meaning:
      Something in your parameters (like an overly tight off-nadir angle or extremely restrictive cloud cover) prevents us from capturing your imagery.
    • Action:
      Adjust your parameters based on the feedback (e.g., widen your capture window, allow slightly more cloud cover) and check feasibility again.
  1. Feasibility has failed. Reach out to support@pixxel.space
    • Meaning:
      The system can’t fulfill your order with the current parameters. You can try changing them, or if you’re set on those requirements, contact our support team to explore possible alternatives.

Recurring Orders & Feasibility

For recurring tasking orders, the feasibility check works in two stages:

  • At Order Placement:
    Only the first occurrence is checked for feasibility. If it’s feasible, you can place the order, and the order moves to an active state.
  • For Future Occurrences:
    About 5 days before each new capture window, we automatically run a feasibility check for that occurrence.
    • If Feasible: The task moves to “Submitted” and payment is deducted.
    • If Not Feasible: The task is canceled, and you’re not charged for that occurrence.

Important Note

Even if an order or task is deemed feasible, it does not guarantee complete fulfillment. Unexpected weather changes, scheduling constraints, or other factors can still affect the capture. Feasibility is our best attempt to guide you toward successful parameters but doesn’t promise a 100% outcome.

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