Refunds

At Aurora, we strive to provide the best experience for our customers. As part of our policy, we do not offer refunds for any purchases made on our platform.

However, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a refund, please reach out to our Customer Success Team for further assistance. Refund requests will be reviewed on a case-by-case basis, and any approvals will be at the sole discretion of our team.